Introduction
Newport Beachwalk Hotel has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern newportbeachwalkhotel.com and associated websites.
This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that the needs and expectations of our customers form the foundation of everything we do - including protecting your privacy.
Browsing
We have not configured this website to collect any personal information from your computer when browsing this site. This means that, unless you voluntarily and knowingly provide us with personal information, we will not know your name, your email address, or any other information identifiable to you.
Internet Protocol (IP) Address
An IP address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personal information about you.
Cookies
Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Our website may require the use of a cookie throughout the online reservation process. In addition, a cookie is used to:
- recognize return visitors;
- allow registered users to login without typing their login name each time;
- "remember" the purchases of gift certificates that you place in the &shopping basket" for that visit;
- customize the appearance of our website based on the hotel brand you initially sought to visit (i.e., based on the website address you initially typed in);
- store and recall user preferences and identify which of our web pages are most useful for our visitors;
- measure usage of our site and the various pages on the site; and
- provide functionality and content that we believe would be of interest and value to you.
The type of cookies that we use are referred to as "persistent" cookies because they remain on a user's computer hard drive until they are deleted by the user. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personal information about you apart from your dealings with newportbeachwalkhotel.com and your transaction history with Newport Beachwalk Hotel. Cookies generally do not corrupt or damage your computer or computer files.
If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on, or fully access, our website.
Pixel Tags
Newport Beachwalk Hotel and its third-party service providers may use pixel tags (also known as "clear gifs"). Pixel tags consist of a few lines of computer coding delivered with the web page. Pixel tags are not used to collect any personally identifiable information apart from what you may voluntarily provide in your dealings with Newport Beachwalk Hotel. Pixel tags may generally be used to track customer response to our advertisements and web content, determine a user's ability to receive email messages, allow service providers to compile aggregated statistics about an email campaign for us, and allow us to better target interactive advertising and enhance customer support and site usability.
Information Needed to Execute the Transaction You Request
When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at our hotel, we will ask you for information such as your name, address, telephone number, email address, credit card type, credit card number, expiration date and room preference (non-smoking room or no preference) to process your reservation. We will use your email address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation. The same type of information would be requested to complete a gift certificate transaction. As indicated below (see email section), if you supply us your email address, either on-line or via telephone, we may also use it to notify you about products and offers.
We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of Newport Beachwalk Hotel services, or for similar purposes. Providing this information is voluntary and it is used only for the purpose for which the information was collected and is not used for direct marketing or shared with other companies.
Securing the Transmission and Storage of Information
When we ask you for personal data when making a reservation or purchasing a gift certificate, including your name, address and credit card data, it is transferred using a Secured Sockets Layer (SSL) connection provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https." After information reaches Newport Beachwalk Hotel it is stored on a secure server that resides behind a firewall that is designed to block access from outside the Company.
Phishing Alert
Newport Beachwalk Hotel will never send you email requesting your user name, password, credit card number or social security number. If you receive an email that looks like it is from Newport Beachwalk Hotel but asks you for such information, please be advised that it is a fraudulent email or "phish." We recommend that in such instance you do the following:
- Forward the email to the Federal Trade Commission at spam@uce.gov or call 1-877-382-4357 (1-877-FTC-HELP) to report it. The FTC uses the spam stored in this database to pursue law enforcement actions against people who send out deceptive email.
- Delete the email.
If you believe that "phishers" have obtained access to your personal or financial information, we recommend that you also do the following:
- Change your password.
- Contact credit reporting services and have a fraud alert attached to your credit report file. Please be aware that the perpetrator may attempt to use your information to establish accounts or obtain credit at other businesses in their name or your name.
Personal Profile Information You Provide
At your sole choice, you can create a personal profile containing information such as your frequently visited cities, interests (e.g., golf, tennis), whether you travel with children or travel with pets. Creating a personal profile makes it more convenient for you to make reservations by eliminating the need to repeatedly enter personal information. It will allow us to inform you about products and special offers that may be of interest to you. In addition, if you elect, you can include credit card information in your profile.
Accessing, Changing and Deactivating Your Personal Profile
You can access and review, update or deactivate your personal profile information. If you deactivate your personal profile, all information not already required and stored will be deleted.
It is our intention to only send you email communications that will be useful to you and that you want to receive. When you create a personal profile or make a reservation on newportbeachwalkhotel.com or make a reservation via telephone and provide your email address, we will occasionally contact you via email and provide information about products and offerings that may be of interest to you. These communications will typically relate to special Newport Beachwalk Hotel offers and promotions and/or the promotions of our travel partners. If you would prefer not to receive such emails you may indicate so in your profile. In addition, you are provided the opportunity to opt-out of future emails in every email message you receive from newportbeachwalkhotel.com.
Newport Beachwalk Hotel Use of Information
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, our hotel or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information is generally processed and stored in the United States.
After making a reservation or completing your stay at Newport Beachwalk Hotel, the information you provide may be used by us for direct marketing of Newport Beachwalk Hotel, other Newport Beachwalk Hotel products or business partner products. Newport Beachwalk Hotel may use the services of a third party mail house for the sole purpose of mailing materials.
Disclosure of Information to Third Parties
Newport Beachwalk Hotel prohibits the sale or transfer of personal information to entities outside of Newport Beachwalk Hotel family of companies for their use without your approval and giving you the opportunity to opt-out.
Links to Other Sites
If you choose to leave Newport Beachwalk Hotel site via links to other non-Newport Beachwalk Hotel sites, including those of advertisers, Newport Beachwalk Hotel is not responsible for the privacy policies or content of those sites, nor is Newport Beachwalk Hotel responsible for the cookies, pixel tags or other software those sites may use.
Legal Issues
This is a United States website and is subject to United States law. Newport Beachwalk Hotel will disclose personal information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Newport Beachwalk Hotel guests, visitors, associates, or property (including this site), or to others. If you are a California resident, you may have a right to request from Newport Beachwalk Hotel a list of third parties with whom your personally identifiable information may have been shared by us for their own direct marketing purposes during the previous calendar year.
Privacy Statement Changes
At any time in the future, we may need to change the privacy statement for newportbeachwalkhotel.com. Changes may be made without other notice to you, but all changes will be made here so that you will always be able to find out what information we gather, how we might use that information and whether we will disclose it to anyone.
How to Contact Us
If you have any questions about this privacy statement or privacy concerns please send an email to info@newportbeachwalkhotel.com
